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Important Guidelines
Only Send One Message
Once your message is received, it enters a queue. Sending multiple messages (email or form) will reset your place in the queue and may delay our response.
Response Times
Emails and form submissions are monitored each weekday morning.
We do not respond to messages over the weekend.
Sales Enquiries by Phone
This phone line is strictly for new sales enquiries only.
We cannot assist with queries related to existing orders, returns, file support, or accounting matters on this phone line.
Our phone lines are open Monday to Friday, from 10:00 AM to 12:00 PM and 1:00 PM to 3:00 PM, excluding Bank Holidays and our Christmas closure period.
